Essentials and Guided packages are non-refundable once delivery has commenced as these services involve personalised work and advice.

For the concierge package, if no suitable property recommendations are provided during the agreed support period, we will offer either:

This guarantee applies only where no recommendations are delivered and does not apply once recommendations have been found.

If you have any questions before booking, we encourage you to get in touch.

Stayform provides renter-first guidance and concierge support to help you prepare, position, and apply with confidence in competitive rental markets.

We are not a real estate agency and do not represent clients to landlords or property managers. Our role is to support you.

Our services are designed to improve clarity, confidence and decision making throughout the rental process.

While we cannot guarantee approvals or property availability, we can put you in the strongest possible position.

Each package is delivered within a defined scope and timeframe, outlined at the time of booking.